Privacy Policy — She Feels Good
Last Updated: 7 April 2026
1. Introduction
This Privacy Policy explains how She Feels Good collects, uses, and protects your personal information when you engage with our coaching services, website, booking system, or communication channels.
We comply with UK GDPR and EU GDPR. For any questions, contact us at sheryl@shefeelsgood.org.
2. Information We Collect
We may collect personal information such as your name, email address, phone number, billing address, payment information processed via Stripe, answers you provide during Calendly bookings, coaching notes, communications via email or Microsoft Teams, IP address, browser/device information, and cookie/analytics data.
3. How We Collect Information
Information is collected through Calendly booking forms, email or direct messages, coaching sessions (online via Microsoft Teams or in person), payment processing via Stripe, and via website cookies or analytics tools.
4. How We Use Information
We use your information to provide personalised coaching services, or workshops/events, manage bookings and communication, process payments, send resources with consent, improve our services, and meet legal obligations.
5. Legal Basis (UK/EU)
We rely on contract necessity, consent, legitimate interests, and legal obligations as the basis for processing personal data under UK/EU GDPR.
6. How We Protect Your Data
We use encrypted systems, password-protected devices, secure storage for session notes, and industry-standard encrypted services such as Microsoft Teams and Stripe.
7. Sharing Your Information
We never sell your data. We may share limited information with Stripe, Calendly, Microsoft Teams, cloud storage providers, or regulatory bodies if required.
8. International Data Transfers
Since we support clients in the UK and EU, your data may be transferred internationally using GDPR-compliant safeguards such as Standard Contractual Clauses (SCCs).
9. Your Rights
You may have rights to access, correct, delete, restrict, object, or withdraw consent regarding your data, request data copies, or lodge complaints with a data authority.
10. Coaching Confidentiality
All coaching sessions are confidential. We will not disclose any content of your sessions except:
If there is a safeguarding concern (risk of harm to self or others)
Where required by law
With your explicit permission
11. Cookies & Analytics
Our website may use cookies and analytics to improve user experience. You can disable cookies in your browser settings.
12. Data Retention
Coaching notes are retained for up to 5 years after your last session, financial records for 7 years, and marketing data until you unsubscribe.
13. Children’s Privacy
We do not provide coaching services to individuals under 18 and do not knowingly collect minor data.
14. Updates to This Policy
This Privacy Policy may be updated occasionally. Please review periodically for the latest version.
15. Contact Us
For any privacy-related questions, contact: She Feels Good — sheryl@shefeelsgood.org